Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Why can't my order be found?

If your online order was placed on or before November 11, 2020 and you cannot initiate your return, please reach out to our customer service team for assistance. 

How soon will I get my refund?

Once your items are delivered, your return will be processed typically within 3-5 days. Please allow extra time during peak holiday or promotion periods. 

What items are returnable?

  • Items purchased in the last 35 days.
  • Unworn and unwashed items that have the original tags attached

What items are non-refundable?

  • Face Masks
  • Swimwear
  • Items marked as final sale.
  • Free gifts or promotional items with retail value.

RETURN POLICY FOR HOLIDAY GIFT PURCHASES

We will gladly accept gift returns through January 15, 2021, for purchases made between November 1 and December 5, 2020. Our standard 35 day return window will cover any purchases made after December 5, 2020. If the original purchase was made prior to November 1, 2020 and a refund to the original form of payment is not possible, a gift card in the amount of the original purchase amount will be issued.

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